Privacy Policy

1. Introduction

Rouxel Transport Management Limited, trading as National Transport Training Solutions (“we”, “us”, “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:
www.transporttraining.uk (“Our Site”), or when you engage with our services.

By using Our Site, you acknowledge this Privacy Policy.

2. Information About Us

Rouxel Transport Management Limited
Company Number: 15577704
Registered in England

Email: info@transporttraining.uk
Telephone: 0191 367 0735

We are the data controller responsible for your personal data.

3. What This Policy Covers

This Privacy Policy applies only to your use of Our Site and our services.

Our Site may contain links to other websites. We are not responsible for how other websites collect or use your data. Please review their privacy policies separately.

4. What is Personal Data?

Personal data means any information that can identify you, directly or indirectly.

This includes:

• Name and contact details
• Business information
• Technical data such as IP address and browser type

5. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights including:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object
• The right to data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

6. What Data We Collect

Depending on how you interact with us, we may collect:

• Name
• Address
• Email address
• Telephone number
• Business name and job title
• Enquiry details and preferences
• Training and compliance records (where applicable)
• IP address
• Browser and device information
• Website usage data

7. How We Use Your Personal Data

We only use your personal data where we have a lawful basis to do so.

We use your data for:

Providing services and fulfilling contracts
Lawful basis: Contract

• Delivering training and consultancy
• Managing bookings and accounts

Responding to enquiries
Lawful basis: Legitimate interests

Maintaining training and compliance records
Lawful basis: Legal obligation

• Including requirements from accrediting bodies

Sharing data with regulatory/accrediting bodies
Lawful basis: Legal obligation / Contract

• Including DVSA, JAUPT, ALLMI or equivalent bodies

Improving our website and services
Lawful basis: Legitimate interests / Consent

Marketing communications
Lawful basis: Consent or soft opt-in

• You can opt out at any time

We do not carry out automated decision-making or profiling.

8. How Long We Keep Your Data

We only retain personal data as long as necessary:

• Training and customer records: 6 years
• General enquiries: up to 12 months
• Marketing data: until you opt out or withdraw consent

9. How We Store and Transfer Your Data

We store your data securely using appropriate safeguards.

Some of our service providers (e.g. analytics, hosting, email systems) may process data outside the UK.

Where this happens, we ensure appropriate protections are in place, such as:

• UK-approved Standard Contractual Clauses (SCCs)
• Transfers to countries with recognised adequacy

10. Sharing Your Data

We may share your data where necessary with:

• Accrediting and regulatory bodies (e.g. DVSA, JAUPT, ALLMI)
• Payment processors
• IT and website providers (e.g. hosting, analytics)
• Email and marketing platforms

We ensure all third parties handle your data securely and lawfully.

We may also share data where required by law.

11. Controlling Your Data

You can control your data by:

• Opting out of marketing communications
• Contacting us to update or delete your data
• Using preference services such as TPS, CTPS, and MPS

12. Withholding Information

You can browse most of our website without providing personal data.

However, some features (e.g. contact forms, bookings) require certain information.

13. Accessing Your Data

You have the right to request a copy of the personal data we hold about you (a Subject Access Request).

Requests should be sent to:
📧 info@transporttraining.uk

We will respond within one month.

14. Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

These may include:

• Strictly necessary cookies – required for the website to function
• Analytics cookies – e.g. Google Analytics
• Marketing cookies – where applicable

Where required, we will request your consent before placing non-essential cookies.

You can control cookies via your browser settings or our cookie banner.

15. Data Security

We take appropriate steps to protect your data, including:

• Secure systems and password protection
• Restricted access to personal data
• Use of trusted service providers
• Regular review of security measures

16. Children’s Data

Our services are not directed at children under 18, and we do not knowingly collect their personal data.

17. Contacting Us

If you have any questions about this policy or your data:

📧 Email: info@transporttraining.uk
📞 Telephone: 0191 367 0735

18. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page. Please check periodically to stay informed.